{"id":1642,"date":"2023-12-03T15:12:16","date_gmt":"2023-12-03T15:12:16","guid":{"rendered":"http:\/\/solvang.pt\/?page_id=1642"},"modified":"2023-12-12T17:59:24","modified_gmt":"2023-12-12T17:59:24","slug":"suporte-hardware","status":"publish","type":"page","link":"https:\/\/www.solvang.pt\/index.php\/suporte-hardware\/","title":{"rendered":"Suporte | Hardware"},"content":{"rendered":"\t\t
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PERGUNTAS FREQUENTES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Presencial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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H\u00e1 v\u00e1rias situa\u00e7\u00f5es em que \u00e9 inevit\u00e1vel a assist\u00eancia presenciai, e nesses casos estamos dispon\u00edveis para nos deslocarmos \u00e0s instala\u00e7\u00f5es do Cliente. Nos dias de hoje esta possibilidade dever\u00e1 ser a \u00faltima hip\u00f3tese para evitar custos para o Cliente.
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Teamviewer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A Solvang subscreve licen\u00e7as desta plataforma l\u00edder no campo da assist\u00eancia remota. Apesar de ter um custo elevado, permite o acesso com elevada seguran\u00e7a nomeadamente nos casos t\u00e9cnicos mais adversos. se ainda n\u00e3o o possui clique no bot\u00e3o para obter a vers\u00e3o gratuita<\/span> para receber assist\u00eancia remota segura.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Assist\u00eancia Windows<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O Windows 10 e 11 incluiem um procedimento para desencadear uma assist\u00eancia. Se o seu PC funciona com o Windows procure na caixa de pesquisa: “Assist\u00eancia R\u00e1pida”. O seu t\u00e9cnico ir\u00e1 dizer-lhe qual \u00e9 o C\u00f3digo de Seguran\u00e7a para a sess\u00e3o de Assist\u00eancia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ainda jovem, O Teams \u00e9 o novo sistema de colabora\u00e7\u00e3o interno e externo que\u00a0 inclui entre muitas outras funcionalidades a possibilidade de assist\u00eancia remota. Estabele\u00e7a uma conversa e via Teams para podermos assisti-lo. Se ainda n\u00e3o possui o Teams use o bot\u00e3o abaixo para o descarregar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Suporte
Software de Produtividade<\/span><\/span><\/div><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Suporte 
Software de Gest\u00e3o<\/span><\/span><\/div><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Suporte 
Ciberseguran\u00e7a<\/span><\/a><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

PERGUNTAS FREQUENTES O computador n\u00e3o liga, nem sequer acende qualquer led Desligue o cabo de energia durante 30 segundos. Volte a ligar. Se o problema resultar da autoprote\u00e7\u00e3o contra sobretens\u00f5es o seu computador vai ligar normalmente. O Windows n\u00e3o responde a nenhum clique do rato Solu\u00e7\u00e3o 1: Prima em simult\u00e2neo em Ctrl+Alt+Delete. Se surgir a… Ler mais »Suporte | Hardware<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"default","neve_meta_enable_content_width":"on","neve_meta_content_width":70,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"off","_joinchat":[],"footnotes":""},"class_list":["post-1642","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/pages\/1642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/comments?post=1642"}],"version-history":[{"count":16,"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/pages\/1642\/revisions"}],"predecessor-version":[{"id":2360,"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/pages\/1642\/revisions\/2360"}],"wp:attachment":[{"href":"https:\/\/www.solvang.pt\/index.php\/wp-json\/wp\/v2\/media?parent=1642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}